Terms and conditions

  1. Not with standing any statuary rights, all items supplied by Wheelie Bin Direct are subject to these terms and conditions.
  2. Free delivery (where offered) applies to mainland England and Wales, Wheelie Bin Direct will provide a quotation for other UK or international destinations.
  3. When more than one two wheeled bin supplied, the wheels and axles are supplied separately to be fitted by the purchaser.  The wheels are a simple permanent press fit on the axles and do not require tools. They will be found in the second bin.
  4. All our Wheelie bins are brand new and unused but it is possible that they might have minor scuffs or marks on them (which will not affect their function) resulting from manufacture and delivery process.  Wheelie bins are wrapped for shipment.
  5. All our wheelie bins comply with standard (EN840) council refuse collection requirements but you are responsible for checking that the wheelie bin you select is suitable for your particular circumstances in case your council has some peculiar rules regarding which size wheelie bins they will empty.
  6. The capacities indicated are nominal and the dimensions approximate (clearance dimensions).  The colours come as standard.
  7. If a bin or bins are to be returned to us or are not accepted for delivery, except due to a fault or shipping damage, there will be a restocking fee of £5 per bin in addition to the actual cost of return shipping, which can vary, but will be at least £25 per bin. If the customer prefers they may return the bin to us at their cost. If we have modified bins to a customer's requirements, for example by fitting locks, apertures or drop down doors, we reserve the right not to accept them back.  In line with the Distance Selling Regulations for consumers, we do refund the initial delivery charge which is included in the wheelie bin price.
  8. For deliveries to business customers, it is assumed that the customer will be available to receive items in normal business hours (Monday-Friday 9am-6pm). If there are special delivery requirements which are not pre-agreed or redelivery is required Wheelie Bin Direct reserves the right to back charge the customer any direct costs charged by the transport company.  We do not routinely supply Proof of Delivery (POD) paperwork with invoices but will, of course, provide POD in any situation where there is reasonable question about delivery.
  9. Any delivery dates shown are indicative and not contractually binding.  Time is not the essence of any contract.
  10. When customers require trunnions (DIN Points) on plastic or metal bins, it is the customer's responsibility to ensure the bins that we supply have the trunnions located correctly for their machines.
  11. Wheelie Bin Direct provides a 12 month warranty from delivery for manufacturing or design defects. Normal wear and tear and any damage caused by any use, situation or activity for which the bin, or other item, is not specifically designed or intended for, is not covered.
  12. Wheelie Bin Direct retains title to any bins it has supplied until payment is received in full.
  13. Wheelie Bin Direct liability in any circumstance will be limited to replacement of any item, or part thereof, excluding transport charges.